Refund and Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we are happy to assist with returns and refunds under the following terms.

1. Return Eligibility

Items are eligible for return if they meet the following criteria:

  • The item is in unused and unopened condition.
  • The return request is made within 30 days of the delivery date.
  • The item is not a final sale or marked as non-returnable (e.g., custom-made items).

2. Return Process

To initiate a return, please contact our customer service team at [[email protected]]. You will be provided with a return authorization number and return instructions.

3. Refund Processing

Once your return is received and inspected, we will notify you via email. If the return is approved, a refund will be issued to the original payment method within 7-10 business days.

4. Shipping Costs

Customers are responsible for return shipping costs, except in the case of defective or damaged items. We recommend using a trackable shipping service to ensure the return is received.