FAQs

1. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number on the carrier’s website to follow your order’s progress.

2. Can I modify my order after it’s been placed?

Unfortunately, once an order is placed, we are unable to modify it. If you need to cancel or change an order, please contact customer service immediately, and we will do our best to accommodate your request.

3. What if my item is damaged or defective?

If your item is damaged or defective, please contact us within 7 days of receiving your order. We will provide you with a return shipping label and issue a full refund or replacement.

4. Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping fees and delivery times vary depending on the destination country.

5. How do I return an item?

To return an item, please contact our customer support team for a return authorization number. Ensure that the item is in its original condition and packaging.